ABF Retail Banking Digital Conference

Nam Soon is EY Asean Regional Managing Partner, and he is responsible for business performance and client services in assurance, consulting, tax, strategy and transactions business with approximately 18,000 people across 14 geographic markets in the EY Asean Region. Prior to this, he was EY Asean Markets Managing Partner and EY Asean Financial Services Managing Partner working with a number of the most significant financial services institutions across Asia.

Nam Soon has over 28 years of consulting and industry experience in Financial Services and Technology. He has deep experience in advising senior client executives on business strategy; technology and digital transformation; risk management and governance, regulatory compliance; M&A; operations improvement of shared services information technology and operations; design and implementation of target operating models; managing cross-border IT and operations and outsourced portfolios across countries across Asia, UK and the US.

Nam Soon has worked extensively in retail, SMEs, private, corporate and investment banking, asset management, insurance, private equity and FinTech. In recent years, he has led EY teams in helping clients digitally transform their businesses, building eco-systems and alliances across different industry sectors. He is also a Board advisor to EY clients.

Prior to joining EY, Nam Soon held senior leadership positions as Chief Transformation Officer, Prudential Asia and Partner, Financial Services and Wealth Management leader, IBM. He was also previously a Partner with PwC and started his career with Andersen Consulting. Nam Soon graduated with B.Eng (Hons) from Nanyang Technological University, Singapore and a MBA from Imperial College, London.

Deniz is an internationally recognised leader in driving digital transformations and bringing new digital banking experiences to audiences globally.

Mox is a new virtual bank backed by Standard Chartered Bank in partnership with PCCW, HKT and Trip.com in Hong Kong. As CEO of Mox Bank, Deniz is leading the team that’s bringing a new way of banking to Hong Kong, by empowering people to grow and unlock possibilities through a truly digital and personalised banking experience. Mox operates in a whole new way by listening to customers and focusing on heart share.

Deniz joined Standard Chartered in 2017 as the Global Head, Design and Client Experience, where he oversaw client journey and optimizations, digital wealth, and collaborations with tech firms and start-ups.

Prior to joining Standard Chartered, Deniz served as the Senior Vice President at BBVA Group’s Garanti Bank in Turkey. During his role at Garanti, Deniz was responsible for end-to-end digital assets, as well as iGaranti, the mobile only bank in Turkey. Deniz played an important role which enabled Garanti to reach 5 million active digital customers and to grow their market share in Turkey. Previously, Deniz also worked for HSBC, QNB Finansbank and DemirBank.

Benjamin is the Regional Business Solutions Director, Asia Pacific and Market Director, Hong Kong at Collinson, a global leader in loyalty and benefits, and traveller experiences. Holding over 20 years of experience in technology and marketing sectors, Benjamin is passionate about delivering customer-centric solutions and services that help Collinson clients build meaningful, enduring and increasingly valuable relationships with their customers.  

Benjamin is an international market and business leader skilled in successfully driving business strategy, commercial structure and team development combined with full profit and loss responsibility. In addition to holding experience both client and agency side within leading blue chip and privately-owned companies – including British Telecom and Leo Burnett – Benjamin successfully co-founded two start-up agencies that subsequently sold at profit.

A keen sportsman, Benjamin is the current Director of Coaching and Performance, and acting Board member, for Hong Kong Rugby Union.

Solving Technology challenges is my passion. I have been promoting and successfully implementing OutSystems Modern Application platform to bypass IT talent shortage, speed up delivery cycles, and bring product innovation within the grasp of every business.Over the last 5 years, I brought people and technology together to decommission hundreds of legacy applications across Asia and help my customers launch new digital products with lean IT teams. I love challenging the status-quo to create a better version of my customers, my team and our society.

Sisi Yu is the Regional Director of Channel & Marketing, Hi Sun FinTech Global Limited (“HSG”), one of the top 100 IT solution providers in China, specialise in banking solution for financial services industry, providing end-to-end delivery from consultation to production. At HSG, Sisi has been responsible for driving additional pipeline to accelerate revenue growth, develop and implement effective marketing strategies to convert leads to contracts. Formulate strategic partnerships and build overseas connections to capture new market opportunities. Prior to joining HSG, Sisi has gained a good mix of Sales, Business Development, and Consulting experiences with IBM, DXC Technology, JETCO and overseas Management Consulting firms. She holds a Master of Business & Technology from University of New South Wales, and a Bachelor of Science (Computer Science & Information Systems) from University of Sydney.

Sumit is a Managing Director & Partner of Boston Consulting Group (BCG) in Kuala Lumpur. He is a core member of the Financial Institution practice with expertise in front to back digitization & big data & analytics in retail and SME banking space.

He has worked extensively for BCG clients in Malaysia & Indonesia on large scale transformation agenda e.g. strategic blueprinting, digital transformation, operating model transformation, data driven risk transformation, big data / advanced analytics and digital culture build.

He has helped set up & break even digital led financial services business in past in USA.

He is a Computer Science engineer by education and is very passionate helping clients to create long term advantage using digital, technology and big data & analytics.

Ajay Mathur is Managing Director and Head of Consumer Banking Group & Wealth Management, of DBS Bank (Hong Kong) Limited. He joined the bank in December 2017.

Ajay has more than 20 years of extensive retail and wealth exposure in Indonesia, Singapore and India. Prior to joining DBS, Ajay was ANZ’s Deputy CEO and Director, Retail & Private Banking, in Indonesia, where he successfully built the ANZ business into the second largest foreign bank in Indonesia. He first started his banking career with Bank of America and thereafter with ABN AMRO in India. In 2008, Ajay joined Royal Bank of Scotland in Singapore as Executive Director, Head of Retail and Wealth, and subsequently ANZ in 2011 with ANZ’s acquisition of Royal Bank of Scotland’s retail and wealth business.

Ajay holds a Bachelor’s degree in Chemical Engineering and earned his Master of Business Administration from the University of Mumbai in India.